People don’t like change and that couldn’t be more evident than inside a workplace; especially when it comes to technology.
I remember a while back attempting to introduce a new tool in the office. I had found a solution that ‘appeared’ to solve a lot of our internal challenges. Without asking anyone I went ahead and did a test implementation. Because the tool automatically suggested other internal users, I ended up with too many users before I was ready for an official launch.
The result? A lot of confusion.
While some people saw the immediate value of the technology, many didn’t. And what I failed to understand was that certain departments were already forced to adopt several new tools in the last year. They weren’t interested in another one, even if it was going to make their job easier.
Here are some tips to help ensure your next tech project is applauded by all:
1. Give staff a heads up. Don’t make the same mistake I made. Let staff know as soon as possible that you are investigating new technology and let them know why you feel it is necessary.
2. Make sure it’s something everyone, not just you, will benefit from. Do your homework ahead of time. Is this something that will really benefit staff? Or does it just seem like the right idea of the moment?
3. Engage a champion. Negativity can spread easily in the workplace. Enlist a few coworkers to speak positively on the benefits of any new technology.
4. Provide FUN training. No one wants to sit through a boring training session. If it’s done effectively, your participants won’t even realize they are learning. Try a lunch and learn or throw some humour into your presentation. You might also want to offer a prize for the participant who figures it out first.
5. Let them know HOW it will benefit them. Nothing is worse than employees not recognizing the value of a new tool. Ensure staff understand how it will help them, not just the company.
6. Consider learning styles. Whether we are an auditory, visual, or a kinesthetic learner, we all absorb information differently. Tailor your training sessions to all types of learners. Don’t forget to also be available for one-on-one training for those that require that extra bit of personal help.
What challenges have you encountered while trying to incorporate new technology?